Returns & Exchanges

At Ripon Family, we want your family to love every piece of fashion you purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. If a size or style isn't quite right, we are committed to making the exchange process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are still attached and a copy of the packing slip is included.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.